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Condition:
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Warranty:
- Weight: 3.0 lb
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Learn more:
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MFR:
Philips
Ships from MFI Medical
- Phone: (800) 722-9377
Frequently asked questions
Does the repair service include a comprehensive warranty?
Yes, the Philips Respironics Alice PSG Repair service provides a 90-day warranty that covers both parts and labor. This comprehensive warranty ensures your peace of mind regarding the quality and durability of the repair.
Are the repairs performed by certified experts?
Yes, the repairs are performed by MFI Medical’s board-level certified biomed department.
This ensures the highest quality service, adhering strictly to factory specifications. Every unit undergoes a rigorous certification process, which includes:
- Electronic board-level certification
- Cosmetic certification
Additionally, the work is protected by a strong 90-day parts and labor warranty.
Is the repair certified to meet strict factory specifications?
Yes, absolutely. The repair service is performed by MFI Medical’s board-level certified biomed department to ensure your Philips Respironics Alice PSG component is restored to strict factory specifications.
This adherence to high standards is verified through a comprehensive, two-step MFI Certification process:
- Electronic Board-Level Certification: Confirms the complete operational integrity and technical functionality of the component.
- Cosmetic Certification: Ensures the unit is returned in excellent physical condition, ready for immediate use.
For added assurance, the service is backed by a 90-day warranty covering both parts and labor.
Is this PSG repair service factory certified?
Yes, the repair service is meticulously conducted by MFI Medical’s board-level certified biomed department and strictly adheres to original factory specifications.
The comprehensive service includes a rigid, step-by-step process that guarantees the equipment is restored to like-new condition:
- Electronic Board-Level Certification: Ensures full operational capacity and electrical integrity.
- Cosmetic Certification: Guarantees the physical unit is in excellent, ready-to-use condition.
For added assurance, all parts and labor are covered by a generous 90-day warranty.
Does the repair meet strict factory specifications?
Yes, all Philips Respironics Alice PSG repairs are conducted by MFI Medical’s board-level certified biomed department and strictly adhere to original factory specifications.
This process includes a rigid, two-level certification:
- Electronic Board-Level Certification: Ensures full operational capacity and functional compliance.
- Cosmetic Certification: Guarantees the equipment is returned in excellent, ready-to-use condition.
For customer peace of mind, all repairs are covered by a 90-day warranty on both parts and labor.
Who performs the certified repair?
This specialized repair service is performed by MFI Medical’s board-level certified biomed department.
They ensure every repair meets original factory specifications and conduct rigorous checks, including both electronic board-level certification and cosmetic certification, guaranteeing a high-quality outcome.
Which Alice PSG components are eligible for repair?
This specialized service covers essential components for both the Philips Respironics Alice 5 and Alice 6 Polysomnography (PSG) systems. You must select one of the following four configurations when placing your order:
- Alice 5 Components: Alice 5 Headbox and Alice 5 Base Station
- Alice 6 Components: Alice 6 Headbox and Alice 6 Base Station
How do I ship equipment for the repair service?
The repair service requires you to ship your specific Philips Respironics Alice PSG component (Headbox or Base Station) to MFI Medical’s biomed department. Following these steps ensures your equipment is processed quickly and efficiently:
- Print Confirmation: Print a copy of your order confirmation.
- Package Securely: Carefully and securely package your component to prevent any damage during transit.
- Include Confirmation: Place the copy of your order confirmation inside the package for proper identification.
- Ship to MFI: Send the package to the MFI Medical Equipment facility located in San Diego, CA.
What is the typical repair turnaround time?
The repair service for your Philips Respironics Alice PSG equipment is designed for efficiency, with a standard lead time of 2–3 business days.
This service is performed by our board-level certified biomed department, ensuring your equipment is restored to strict factory specifications. Each repair includes:
- Electronic board-level certification for reliable operation.
- Cosmetic certification to ensure the unit is in excellent physical condition.
- A 90-day parts and labor warranty for your peace of mind.
Does the repair service cover cosmetic issues?
The repair service addresses both electronic board-level issues and cosmetic concerns, ensuring your equipment is not only functionally restored to factory specifications but also returned in excellent cosmetic condition.