MFI Medical is proud to offer Vizient GPO members exclusive pricing. We work closely with major manufacturers and partner with group purchasers to pass the savings on to our customers.
How to become a Vizient GPO member
To become a member of the Vizient GPO, please complete the yellow highlighted portion of the application form and email it to our team at gpo@mfimedical.com. For eligibility or other questions, please visit our GPO support page or contact our office at 1-800-633-1558. Please note that the application process may take several weeks.
Information for current Vizient GPO members
If you are currently a Vizient GPO member, please submit your Vizient GPO account number and your registered facility name to our team. You can send an email to gpo@mfimedical.com or call our office at 1-800-633-1558.
Most items can be returned for free within 30 days of receipt. With MFI Medical’s Online Returns Center, returning something is easier than ever. Simply fill out a request through the online portal and ship the items back free of charge to you.
Free Shipping Policy
Enjoy free shipping on orders over $100 when shipping within the contiguous U.S. Shipping is just $8.95 on U.S. parcel shipping orders under $100.
All of our customers have access to dedicated account managers. Our team of account managers is ready to help you find the right item at the absolute best price available. To find your account manager, visit our Account Managers page and click on your state.
Free Dock-to-Dock Freight Shipping
Free Dock to Dock Shipping on orders traveling within the contiguous U.S.
$175 charge for liftgate curbside delivery.
Order will arrive secured to a pallet. The customer is responsible for unpacking and disposing of packing material.
$695 White Glove Delivery charge per order to commercial locations.
Freight delivery is between 9am - 5pm on weekdays.
Delivery appointments and other delivery exceptions are available for an additional charge. Contact us for more information.
Freight shipping is available for an additional charge for addresses outside the continental US. Please select the Freight or White Glove Delivery option during checkout. Our specialists will contact you via phone or email with the additional delivery cost prior to processing your order. Contact us to receive exact shipping costs prior to placing your order.
Any notable damage needs to be reported to delivery driver and order should be refused.
Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us let us know! We want you to be confident that you have found the absolute best price for the product you are purchasing.
Contact us with a link to the same product on our website, on our competitors’ website, or a copy of a competitive formal quotation.
Already purchased? We will process a credit on your account if you made the purchase within 30 days.
Haven't purchased yet? We will contact you if you are looking to make a new purchase and try to beat the lower price.
Our Price Match Policy has some limitations. For more information you may read our policy page.
Sales Tax Exemption
Are you or your business tax exempt? To request tax exempt status be sure to have the following necessary information:
Territory/state in which you wish to enroll
Entity type of your organization
Organization's address
Exemption numbers or exemption form (if applicable)
Request tax exempt status by simply sending an email with the above information and your tax exempt certificate to exempt@mfimedical.com. Please be sure to include your name in the subject line.
Already purchased? Email exempt@mfimedical.com with the above information and your tax exempt certificate along with your order number. Our accounting department will be sure to mark your account tax exempt for future orders.
For full details on MFI Medical's Tax Exemption Program including states and territories subject to tax, documentation requirements, federal government and GSA purchases, and refund information, please read our Sales Tax & Exemption Policy Page.
Estimated Delivery
Delivery estimates are calculated by adding the estimated handling time and the estimated shipping time. Estimates apply to standard shipping options, not expedited shipping options.
For more information, please visit our shipping policy page or contact our office to speak with a member of our team.
Warranty Policy
Warranty information can be found on each product page under the Key Features and within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished) and by manufacturer.
Please find the condition of the item you have below:
Factory New Items are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Factory Refurbished are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Certified Refurbished items are warrantied through MFI Medical. Warranty claims should be submitted through our online service ticket request.
After expiration of warranty, MFI is available to assist with telephonic technical support free of charge. Please request service here.
*Please note that shipping charges are usually not covered under warranty.
Become a VIP member & earn points
Earn points with every purchase at MFI Medical
Points are redeemed at checkout for cash savings. Gold VIP members receive 1 point for every dollar spent. Platinum VIP members receive 2 points for every dollar spent. Diamond VIP members receive 3 points for every dollar spent.
Due to the global impact of the coronavirus outbreak, the demand for some personal protective equipment (PPE) is outpacing supply, and this item may be affected. Please note that actual lead times will vary during this time. We will continue to update the lead time for each product to show the most accurate estimates. Contact us if you have any specific inquiries
Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within 30 days of your purchase date, let us know and we will credit your account. Also, we will credit your account if you find that our own website has a lower price for the same item within 30 days of your purchase date. We want you to be confident that you have found the absolute best price for the product you are purchasing.
Contact us with a link to the same product on our website, on our competitors’ website, or a copy of a competitive formal quotation. We will process a credit on your account if you made the purchase within 30 days. We will contact you if you are looking to make a new purchase and try to beat the lower price.
Our Price Match Policy has some limitations, so please refer to our customer support center for full details and exclusions.
Financing
Keep your cash and finance your purchase today instead. Apply for financing and pay for your purchase over time with low monthly payments. The application is simple, certified, and secure. Best of all, MFI Medical is here to assist every step of the way.
Lead Time
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within 30 days of your purchase date, let us know and we will credit your account. Also, we will credit your account if you find that our own website has a lower price for the same item within 30 days of your purchase date. We want you to be confident that you have found the absolute best price for the product you are purchasing.
Contact us with a link to the same product on our website, on our competitors’ website, or a copy of a competitive formal quotation. We will process a credit on your account if you made the purchase within 30 days. We will contact you if you are looking to make a new purchase and try to beat the lower price.
Our Price Match Policy has some limitations, so please refer to our customer support center for full details and exclusions.
Member pricing
MFI Medical is proud to offer exclusive benefits and lower prices to our loyal members. We work closely with major manufacturers and partner with group purchasers to pass the savings on to our members. You can find special member pricing below the product price when you are logged in.
Warranty Policy
Warranty information can be found on each product page under the Key Features and within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished) and by manufacturer.
Please find the condition of the item you have below:
Factory New Items are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Factory Refurbished are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Certified Refurbished items are warrantied through MFI Medical. Warranty claims should be submitted through our online service ticket request.
After expiration of warranty, MFI is available to assist with telephonic technical support free of charge. Please request service here.
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