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Frequently asked questions

What extended coverage options are available?

The Capsa Healthcare extended warranty offers several configurations, providing assurance for up to 5 years. All options are provided as a Factory New service contract.

Coverage options vary based on duration, service scope, and the cart model:

  • Duration: Coverage is available for 4–5 years or specifically 5 years.
  • Service Scope: You can choose between comprehensive Parts and Labor coverage or Parts Only.
  • Storage Inclusion: Standard cart warranties offer options With Storage or No Storage coverage.
  • Model Specificity (5-Year, Parts Only): Dedicated plans are available for specific equipment:
    • M40 Carts
    • SlimCarts
    • Locking Systems
Are comprehensive warranty options available?

Yes, Capsa Healthcare offers various Factory New extended service agreements to ensure long-term protection for your medical carts and locking systems.These highly configurable warranties are designed to match specific needs.

Key features of the available coverage options include:

  • Duration: Plans range from 4–5 year terms up to dedicated 5-year terms.
  • Coverage Scope: You can choose between comprehensive Parts and Labor coverage or Parts Only coverage.
  • Storage Inclusion: Select configurations are available with or without coverage for storage components.
  • Model Specificity: Dedicated warranties are offered for standard carts, M40 Carts, SlimCart units, and Locking Systems.
What is the duration of this warranty?

The extended warranty terms range from 4 to 5 years, depending on the configuration selected. Specific options available include:

  • 4-5 Year Coverage: Offered for general cart warranties (available as Parts Only or Parts & Labor).
  • 5 Year Coverage: Dedicated warranties for specific products like the Locking System, M40 Cart, and SlimCart systems.
Which Capsa cart models are covered?

This warranty service provides dedicated coverage for several specific Capsa Healthcare cart lines and associated security systems. The eligible models and components include:

  • Standard Carts: Comprehensive warranty options are available for general carts, including coverage for storage components depending on the selected configuration.
  • M40 Cart: A dedicated 5-year Parts Only warranty option is offered.
  • SlimCart: A dedicated 5-year Parts Only warranty option is offered.
  • Locking System: A dedicated 5-year Parts Only warranty option is offered for the locking mechanism.
Are the warranty coverage options flexible?

Yes, Capsa Healthcare provides extensive flexibility in warranty coverage to meet diverse operational requirements. You can tailor the plan based on several factors:

  • Coverage Type: Select either Parts Only or comprehensive Parts & Labor plans.
  • Duration: Terms are available across 4-5 years, ensuring long-term protection.
  • Inclusions: Options are offered to include or exclude coverage for storage components.
  • Model Specificity: Dedicated 5-year Parts Only warranties are available for specific equipment, including the M40 Cart, SlimCart, and Locking System.
Is this warranty intended for **Factory New** carts?

Yes, this Capsa Healthcare extended warranty service is designated for medical carts and associated systems that are in Factory New condition. This specialized coverage helps safeguard your new clinical assets and capital investments by providing extended protection for parts, labor, or both, depending on the specific configuration selected.

Does the warranty include Parts and Labor coverage?

Yes, the Capsa Healthcare Cart Warranty is available with flexible coverage options to suit your needs. You can choose a service agreement that covers:

  • Parts Only
  • Parts & Labor

These coverage types are available for warranty terms ranging from 4 to 5 years, depending on the specific cart system configuration selected.

Is this extended warranty coverage for new carts?

This warranty service, designated as Factory New by Capsa Healthcare, provides extended coverage for various assets including standard medical carts, M40 carts, SlimCarts, and associated locking systems. It is intended to safeguard major capital investments and is suitable for carts that are in new or excellent operational condition.

Which cart models are covered?

The warranty options are available for various configurations, including those with and without storage, as well as specific cart models like the M40 and SlimCart.

Is the warranty coverage extensive?

Yes, the warranty provides extended coverage for 4-5 years or 5 years, depending on the chosen configuration. This ensures peace of mind for an extended period.