The displayed information indicates the present stock level of this item. Additional quantity is available and may have an extended estimated delivery range. We will provide you with regular updates throughout the order process.
Items shipped from the manufacturer
This item will be shipped directly from the manufacturer to your doorstep, ensuring that you receive the newest product available. The estimated delivery range provided is based on the manufacturer's inventory levels and is subject to change depending on the quantity ordered. We ship items as soon as they become available, so if you order multiple quantities, you may receive them in separate shipments.
Special order item
A special order item will need to ship to our warehouse from the manufacturer before then shipping to you. The estimated delivery range that you see is based on the information that we receive from the manufacturer, which is also contingent upon your ordered quantity and the current inventory levels of the manufacturer. We will ship the items to you as soon as they become available, which may result in multiple shipments if you order more than one quantity.
Take advantage of our free shipping offer for this item! We offer free shipping on all parcel shipments within the contiguous United States.
For further information, please refer to our Shipping Policy.
Free Returns + Exchanges
You can take advantage of our free returns policy for this product! Most domestic shipped orders can be returned for free within 30 days of receipt. Returning an item is now more convenient than ever with MFI Medical’s Online Returns Center. You can simply fill out a request through the online portal and ship the items back free of charge.
For further information, please refer to our Return Policy.
Dedicated Account Managers
We strive to offer excellent customer service at MFI Medical, which is why we offer all our customers access to dedicated account managers. Our team of knowledgeable account managers is committed to helping you find the perfect product at the best available price. You can rely on them for guidance and support whenever you need it.
Oversized Shipping
Freight: For oversized items, the freight cost is $495 per item. The item will arrive secured to a pallet and delivered up to your address. Please note that freight delivery does not include bringing the shipment inside your address, unpacking, or disposing of packing material. You will be responsible for moving the shipment into your address, unpacking, and disposing of packing material. If inside delivery is requested after shipment, then the customer may be subject to additional fees which can exceed the flat rate cost for inside delivery.
Inside Delivery: If you require inside delivery, the cost is $995 for the first oversized item and $695 for each additional oversized item. This includes unloading, unpacking, disposing of packing material, and placement of your items in the location of your choice.
Residential Inside Delivery (Hospital Beds): For oversized hospital beds shipping to residential addresses, the cost is $1,995 per item. This includes unloading, unpacking, disposing of packing material, and placement of your items in the ground floor location of your choice.
Please note that inside delivery does not include training, assembly, or installation. It is your responsibility to ensure that the items can be delivered to the desired location without issue. The carrier is not able to remove old equipment or obstacles. Inside delivery is not available for residences with stairs, including apartments, duplexes, or houses. Please confirm that your desired location is without stairs.
For further information, please refer to our Shipping Policy.
Price Match Guarantee
Our commitment is to offer the best prices possible for our customers. If you find a lower price for the same product on another online store, please submit a Price Match Request. We want you to feel confident that you are getting the absolute best price for the item you are purchasing.
If you have already made a purchase from us and you find a lower price elsewhere within 30 days, we will process a credit on your account. If you have not yet made a purchase, we will match and try to beat our competitors' price.
Please note that our Price Match Policy has some limitations. For further information, please refer to our Price Match Policy.
Sales Tax Exemption
Are you or your business tax exempt? To provide tax exemption, MFI Medical requires specific information from you:
The territory/state in which you wish to enroll
The entity type of your organization
Your organization's address
Your exemption numbers or exemption form (if applicable)
Request Tax Exemption or Tax Refund
To request tax exemption or a tax refund and to access full details such as states and territories subject to tax, documentation requirements, federal government, and GSA purchases, please visit our Sales Tax & Exemption Policy Page. Once we have reviewed your information, we will email you confirmation within 1-2 business days.
Estimated Delivery
Delivery estimates are calculated by adding the estimated handling and shipping time.
For further information, please refer to our Shipping Policy.
Warranty Policy
Warranty coverage varies depending on the product, its condition (Factory New, Factory Refurbished, and Certified Refurbished), and the manufacturer.
Factory New Items are covered by the manufacturer's warranty. All warranty claims must be processed through the original manufacturer. However, MFI is available to assist with any manufacturer warranty claims.
Factory Refurbished Items are also covered by the manufacturer's warranty, and all warranty claims must be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Certified Refurbished Items are covered by the MFI Medical warranty. To make a warranty claim, please submit an online service ticket request.
After the warranty period has expired, MFI provides free telephonic technical support.
Kindly note that shipping charges are usually not covered under warranty.
For further information, please refer to our Warranty Policy.
Certified Refurbished Items
MFI Medical's Certified Refurbished equipment has been expertly restored, thoroughly tested, and internally certified to look and function like new. This includes comprehensive diagnostic testing, as well as the replacement of parts and components where necessary.
When you purchase a Certified Refurbished piece of equipment, you receive the MFI Certified Guarantee. This means that if the product does not function as expected, you are eligible for a replacement or refund within 30 days of receipt. Additionally, you have access to MFI's team of BioMed engineers for technical support and troubleshooting.
Factory New items are brand new and come with a manufacturer's warranty. They may be dropshipped directly from the manufacturer's factory.
Current stock of an item
The displayed information indicates the present stock level of this item. Additional quantity is available and may have an extended estimated delivery range. We will provide you with regular updates throughout the order process.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within 30 days of your purchase date, let us know and we will credit your account. Also, we will credit your account if you find that our own website has a lower price for the same item within 30 days of your purchase date. We want you to be confident that you have found the absolute best price for the product you are purchasing.
Contact us with a link to the same product on our website, on our competitors’ website, or a copy of a competitive formal quotation. We will process a credit on your account if you made the purchase within 30 days. We will contact you if you are looking to make a new purchase and try to beat the lower price.
Our Price Match Policy has some limitations, so please refer to our customer support center for full details and exclusions.
Lead Time
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within 30 days of your purchase date, let us know and we will credit your account. Also, we will credit your account if you find that our own website has a lower price for the same item within 30 days of your purchase date. We want you to be confident that you have found the absolute best price for the product you are purchasing.
Contact us with a link to the same product on our website, on our competitors’ website, or a copy of a competitive formal quotation. We will process a credit on your account if you made the purchase within 30 days. We will contact you if you are looking to make a new purchase and try to beat the lower price.
Our Price Match Policy has some limitations, so please refer to our customer support center for full details and exclusions.
Warranty Policy
Warranty information can be found on each product page under the Key Features and within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished) and by manufacturer.
Please find the condition of the item you have below:
Factory New Items are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Factory Refurbished are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Certified Refurbished items are warrantied through MFI Medical. Warranty claims should be submitted through our online service ticket request.
After expiration of warranty, MFI is available to assist with telephonic technical support free of charge. Please request service here.
We have a team of Customer Success associates ready to assist with all warranty claims.
*Please note that shipping charges are usually not covered under warranty.
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