MFI Medical is proud to offer Vizient GPO members exclusive pricing. We work closely with major manufacturers and partner with group purchasers to pass the savings on to our customers.
How to become a Vizient GPO member
To become a member of the Vizient GPO, please complete the yellow highlighted portion of the application form and email it to our team at gpo@mfimedical.com. For eligibility or other questions, please visit our GPO support page or contact our office at 1-800-633-1558. Please note that the application process may take several weeks.
Information for current Vizient GPO members
If you are currently a Vizient GPO member, please submit your Vizient GPO account number and your registered facility name to our team. You can send an email to gpo@mfimedical.com or call our office at 1-800-633-1558.
Most items can be returned for free within 30 days of receipt. With MFI Medical’s Online Returns Center, returning something is easier than ever. Simply fill out a request through the online portal and ship the items back free of charge to you.
Free Shipping Policy
Enjoy free shipping on orders over $100 when shipping within the contiguous U.S. Shipping is just $8.95 on U.S. parcel shipping orders under $100.
All of our customers have access to dedicated account managers. Our team of account managers is ready to help you find the right item at the absolute best price available. To find your account manager, visit our Account Managers page and click on your state.
Freight Shipping Policy
$295 Dock to Dock shipping and $395 for Liftgate Curbside delivery on orders traveling within the contiguous U.S.
Order will arrive secured to a pallet. The customer is responsible for unpacking and disposing of packing material.
$895 White Glove Delivery charge per order to commercial locations for first item. $495 for each additional item.
White Glove service includes unpacking, removal, and disposal of packing materials. The carrier will unload and place your items in the room of your choice.
Freight shipping is available for an additional charge for addresses outside the continental US. Freight shipping for international orders can be added at checkout. Please see our Shipping Policy page for more information.
Residential deliveries of hospital beds are limited to dock to dock or white glove. Residential white glove delivery is $1,595.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us let us know! We want you to be confident that you have found the absolute best price for the product you are purchasing.
Contact us with a link to the same product on our website, on our competitors’ website, or a copy of a competitive formal quotation.
Already purchased? We will process a credit on your account if you made the purchase within 30 days.
Haven't purchased yet? We will contact you if you are looking to make a new purchase and try to beat the lower price.
Our Price Match Policy has some limitations. For more information you may read our policy page.
Sales Tax Exemption
Are you or your business tax exempt? To request tax exempt status be sure to have the following necessary information:
Territory/state in which you wish to enroll
Entity type of your organization
Organization's address
Exemption numbers or exemption form (if applicable)
Request tax exempt status by simply sending an email with the above information and your tax exempt certificate to exempt@mfimedical.com. Please be sure to include your name in the subject line.
Already purchased? Email exempt@mfimedical.com with the above information and your tax exempt certificate along with your order number. Our accounting department will be sure to mark your account tax exempt for future orders.
For full details on MFI Medical's Tax Exemption Program including states and territories subject to tax, documentation requirements, federal government and GSA purchases, and refund information, please read our Sales Tax & Exemption Policy Page.
Estimated Delivery
Delivery estimates are calculated by adding the estimated handling time and the estimated shipping time. Estimates apply to standard shipping options, not expedited shipping options.
For more information, please visit our shipping policy page or contact our office to speak with a member of our team.
Warranty Policy
Warranty information can be found on each product page under the Key Features and within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished) and by manufacturer.
Please find the condition of the item you have below:
Factory New Items are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Factory Refurbished are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
Certified Refurbished items are warrantied through MFI Medical. Warranty claims should be submitted through our online service ticket request.
After expiration of warranty, MFI is available to assist with telephonic technical support free of charge. Please request service here.
*Please note that shipping charges are usually not covered under warranty.
Become a VIP member & earn points
Earn points with every purchase at MFI Medical
Points are redeemed at checkout for cash savings. Gold VIP members receive 1 point for every dollar spent. Platinum VIP members receive 2 points for every dollar spent. Diamond VIP members receive 3 points for every dollar spent.
Due to the global impact of the coronavirus outbreak, the demand for some personal protective equipment (PPE) is outpacing supply, and this item may be affected. Please note that actual lead times will vary during this time. We will continue to update the lead time for each product to show the most accurate estimates. Contact us if you have any specific inquiries
Certified Refurbished Items
Certified Refurbished equipment has been refurbished, tested, and internally certified by MFI to look and work like new. Including full diagnostic testing and replacement of parts and components.
With every purchase of a piece of certified refurbished equipment, you receive the MFI Certified Guarantee. With this guarantee, you are eligible for a replacement or refund within 30 days of receiving the product if it does not work as expected and the reliability of MFI’s team of BioMed engineers for technical support.
Factory New items are in new condition and warrantied through the manufacturer. These items may be delivered directly from the factory. MFI Medical is available to assist with any manufacturer warranty claims.
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