Hill-Rom VersaCare Hospital Bed - Certified Refurbished

The P3200 Hill-Rom VersaCare Hospital Bed is available with your choice of a new 6" Hospital-Grade Memory Foam Mattress, Hill-Rom's P500 Surface, or A.I.R. Therapy Surface. It is in excellent condition and refurbished to proper operating specifications.

Warranty: Full 1 Year (Medical Facilities) / 90 Days (Residential Customers) - Parts and Labor.

Note: Hospital bed wand/remote not included nor is required for operation.

The VersaCare bed combines an ergonomic design with state of the art engineering to deliver a powerful user experience. The VersaCare Bed is designed to provide excellent care, especially for mid- to high-acuity patients. Combining a host of safety-promoting, leading-edge technologies into one versatile healing system - all controlled through a simple, intuitive interface. The VersaCare bed's connectivity, flexibility, and utility are just some of the reasons that the VersaCare is one of the most trusted models in the Hill-Rom product line.

When used in conjunction with a falls protocol, the Bed Exit System can help reduce patient falls related to unsupervised bed egress. The 3-Level Bed Exit Alarm with advanced sensitivity detects whether the patient is lying in bed, sitting on the edge of the bed, or is out of bed. Bed exit system included standard on all models.

Optional components add special features ideal for a variety of patient needs:

• A.I.R. Surface: The VersaCare A.I.R. surface is a powered air surface designed for enhanced comfort with safeguards to assist in the prevention and treatment of pressure ulcers. By integrating advanced weight-based pressure redistribution system with bed frame features, the VersaCare A.I.R. surface provides all the benefits you need to maintain your patient's skin integrity.
• P500 Therapy Surface: The state of the art P500 Therapy Surface not only addresses shear, friction, and pressure, but also keeps the patient cool and dry. Hill-Rom's patented Advanced Microclimate technology wicks away heat and moisture, making the skin less susceptible to damage.
• IntelliDrive Powered Transport: IntelliDrive is a powered system that lets staff handle the bed effortlessly. A single caregiver can easily maneuver and guide the bed.

Hill-Rom VersaCare Hospital Bed Features

• Easy-to-grip side rails.
• Integrated easy to reach patient-controls allows the patient to adjust the bed to their own needs without the caregiver's assistance.
• Fixed headboard stays the same - the optimal height for pushing.
• Hands-free foot controls allow the caregiver to adjust the bed from any side.
• FlexAFoot: Foot platform extender that customizes the bed length up to 12" and helps patients from sliding down the bed.
• LowChair: Allows the patient to be placed in an upright sitting position while keeping the bed low.
• 3-Level Bed Exit Alarm: Advanced sensitivity detects whether the patient is lying in bed, sitting on the edge of the bed, or is out of the bed.
• VersaCare A.I.R. surface (optional):
• Three independent air zones continuously adjust pressure based on patient weight and head of bed articulation. 
• One button turn assist and max inflate to help aid caregivers when repositioning patients.
• Accommodates weight up to 500 lb.
• P500 Therapy Surface (optional):
• Helps to redistribute pressure. Prevents the formation of pressure ulcers.
• Automatically adjusts to the patient's weight, size, movement, and the head-of-bed articulation.
• Advanced Microclimate technology helps manage heat and moisture, keeping the patient's skin cool and dry.
• Aids in the prevention and treatment of Stage I-IV pressure ulcers.
• X-Ray Cassette Sleeve makes thoracic X-rays quick and easy to perform.
• IntelliDrive Powered Transport (optional): IntelliDrive is a powered system that lets staff handle the bed effortlessly. A single caregiver can easily maneuver and guide the bed.

Hill-Rom VersaCare Hospital Bed Specifications

VersaCare Bed:

• Low Position Height: 18".
• High Position Height: 37".
• Surface Length:
  • Extended: 86".
  • Retracted: 75".
• Sleep Surface Dimensions: 84" x 35.5".
• Side Rails Width:
  • When Stowed: 37".
  • When Up: 40".
• Overall Length:
  • Extended: 94.5".
  • Retracted: 82.5".
• Caster Diameter: 5".
• Weight Capacity: 500 lb.

P500 Therapy Surface:

• Dimensions: 84" x 35.5" x 8".
• Therapeutic Patient Weight Limit: 500 lb.
• Weight: 45 lb.
• Flammability: Boston IX-11, CAL 129, 16CFR1633, 16CFR1632, CAN/CGSB 4.2#27.7.
• Air Supply:
• Length: 13.75".
• Width: 14.5".
• Height: 8.5".
• Weight: 30 lb.

Hill-Rom VersaCare Hospital Bed Configurations 

Hill-Rom VersaCare Hospital Bed Literature

Hill-Rom VersaCare Bed User Manual

Hill-Rom VersaCare Bed Quick Reference Guide

Hill-Rom VersaCare Hospital Bed Brochure

Residential Hospital Bed Waiver - Residential Delivery Only

Curbside Hospital Bed Waiver - Curbside Delivery Only

Hill-Rom VersaCare Hospital Bed Certification

The Hill-Rom VersaCare Hospital Bed is certified to proper operating specifications by MFI Medical and subject to its rigorous certification process.

• Initial inspection: Done by a biomedical engineer to test for functionality and determine any parts that need to be replaced.
• Disassembly: Bed is then taken apart for intensive cleaning, sanding, and replacement of parts. Moving parts are lubricated and tested for proper function.
• Intensive Cleaning: Equipment is power washed to remove any unwanted particles.
• Repair & Replacement of Parts: Damaged or missing parts are repaired or replaced with original equipment manufacturer (OEM) replacement parts. A brand new memory foam mattress is included (certain models feature different mattresses as options).
• Painting: Painted parts are repainted to restore equipment to like-new condition.
• Relabeling: OEM labels are replaced with new OEM labels.
• Reassembly: Equipment is reassembled while each part is inspected for accuracy and condition.
• Final Certification: Bed is inspected by our biomedical technicians to ensure it meets proper operating specifications. Cosmetic condition is inspected by MFI’s quality control team.

Shipping to Contiguous U.S.

• Free shipping on orders of $100 or more.
• $8.95 shipping charge on orders under $100.

Shipping Outside Contiguous U.S. & Canada

Orders shipping outside the contiguous U.S or to Canada will require a shipping quote. Before we process your order, our processing team will prepare a shipping quote and contact you with the additional shipping cost. Contact us for exact shipping costs.

Expedited Shipping

Expedited shipping is available for an additional charge. If you're facing a time constraint, please select the expedited shipping option during checkout. Our specialists will contact you with the expedited shipping options with associated costs prior to processing your order. Additionally, MFI is able to ship using the customer's shipping account upon request.

Freight Shipping

• Free Dock to Dock Shipping on orders traveling within the continental U.S.
• $125 charge for liftgate curbside delivery.
• Order will arrive secured to a pallet. Customer is responsible for unpacking and disposing of packing material.
• Freight and White Glove Delivery is available for an additional charge for addresses outside the continental US. Please select the Freight or White Glove Delivery option during checkout. Our specialists will contact you with the shipping options with their associated costs prior to processing your order. Contact us to get exact shipping costs.

White Glove Delivery

• White Glove Delivery means that the Carrier Delivery Agents will unload and place your items in the room of your choice. White Glove service includes unpacking, removal and disposal of packing materials.
• Customer is responsible for ensuring that the items can be delivered in the desired room without issue. Carrier Delivery Agents are not able to remove old equipment or obstacles.
• $695 White Glove Delivery charge per order to commercial locations.
• $1,195 White Glove Delivery charge per order to residential locations.
• Freight and White Glove Delivery are available for an additional charge for addresses outside the continental US. Please select the Freight or White Glove Delivery option during checkout. Our specialists will contact you via phone or email with the additional delivery cost prior to processing your order. Feel free to email or call to get exact shipping costs.
• White glove delivery is typically between 9am - 5pm on weekdays. The carrier will call to schedule a delivery appointment. Additional costs will apply if delivery is needed after 5pm.

International Shipping Policy

• Please note that the international shipping cost does not include additional taxes and fees that may be applied by customs. Recipient is responsible for covering any costs incurred through customs as well as providing required documentation for the shipment to be successfully delivered. If the recipient does not follow through with required documentation and/or taxes and fees, the order is subject to cancellation, and all shipping costs incurred will be deducted from the refund in addition to the standard return fees.
• MFI will not be providing shipping quotes for orders under $500. Customers will need to use their own shipping account, or the order can be sent to a freight forwarder within the U.S. where the customer will be responsible for getting their items to their destination.

Damaged Shipments

• Please thoroughly inspect your package upon delivery. Customer must notify the carrier of any visible damage at time of delivery for insurance claim purposes.
• Non-visible damage to the product due to shipping must be reported to MFI within 48 hours from the time of delivery.
• If the equipment is damaged beyond use or visibly needs repair, the customer should refuse delivery of the shipment and notify MFI immediately.

Shipping Carriers

MFI makes ordering easy with simple shipping options. We select the best carrier depending on the specific product. Carriers range from FedEx, UPS, DHL, Freight, and more.

Lead Time vs. Shipping Time

Lead time refers to the amount of time required for your order to be prepared for shipment. Shipping time refers to the amount of time required for your order to be delivered, after the order has shipped from our facility or from one of our suppliers' facilities.

To calculate an estimated delivery time, please add the product's estimated lead time to the estimated shipping time. You may refer to the table below for available shipping methods and respective transit times and costs.

This table details available shipping methods with respective transit times and costs.

Return Policy:

Items can be returned for free within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. If the item detail page includes a "Free Returns" badge, the product is eligible for free return shipping.

Items must be returned in the original packaging and safety seals cannot be opened or broken.

MFI shall test returned products and may impose a customer fee if the customer misrepresents the condition of the product or the item is damaged during shipping.

Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Shipping fees are non-refundable, except when due to MFI error. Shipping fee refund requests need to be submitted to returns@mfimedical.com.Please be sure to list the order number, return reason, and a full explanation. The return still needs to be processed through the Online Returns Center.

We strongly recommend you keep your packaging for at least the first 90 days after purchase.

To read our full return policy, please visit our returns page.

Return & Cancellation Questions

How do I cancel my order?

You can cancel items or orders that haven't entered the shipping process yet by contacting our Order Processing Team. Once an order has shipped, it cannot be canceled. You may refuse the order upon delivery, in which case the standard return policy for the item will apply. There is no penalty for cancellation of an order prior to shipment, however, this does not apply to special/custom orders.

What can I return?

You may return most items in original packaging within 30 days of delivery for a full refund. Initial shipping fees are non-refundable if your return is not a result of an MFI error.

When will I get my refund?

Typically, returns are processed in approximately 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Does MFI offer replacements and exchanges?

Yes, you can create replacement and exchange orders from the Returns Center by clicking Start Return and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different configuration or return it and buy a different item.

We have a team of Customer Success associates ready to assist with all warranty claims. Warranties vary by product and manufacturer. Warranty information can be found on each product page below the add to cart button and within the product description.

• Factory new items are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
• Factory refurbished items are warrantied by and through the manufacturer. All warranty claims need be processed through the original manufacturer. MFI is available to assist with any manufacturer warranty claims.
• Certified refurbished items are warrantied through MFI Medical. Warranty claims should be submitted through our online service ticket request.
• After expiration of your warranty, MFI is available to assist with telephonic technical support free of charge. Please request service here.
• Shipping charges may not be covered under warranty.